Camp Manager

OPERATIONS
Remote Site
                                  
Responsibilities:
 
Key tasks:

 
  • Accountable to manage all camp activities as directed by the General Manager according to the signed Contracts, SOW and company standards, making no amendments without the approval of the ADEN Senior Management.
  • Perform all leadership duties as Company Management representative.
  • Lead, manage, teach and coach camp teams, including support members, food services, housekeeping, laundry, maintenance, and other team members.
  • Coordinates the day-to-day operations of ALL assigned Sites.
  • Optimize labor at site based on SOW and budget requirements.
  • Implement and supervise standardized controls at each site to include but not limited; 
    •   3-6 month material consumption forecasts,
    •   Standardized recipes,
    •    Effective time management rosters,
    •    B52 material control meeting daily, weekly and monthly AMC budget
    •    Petty cash and sales control
    •    Monthly Operations reporting (KPI’s Required by Management)
    •    CA MMS maintenance management
    •    Site Digitization systems
  •  Optimize product usage at each site maintaining standardized material lists.
  •  Perform regular inspections and ensure presence of staff regularly.
  •  Maintain operational budgets in accordance with RSM contract  and SOW.
QHSE Management:
 
  • Maintain and audit corporate Total Quality Management SOPs and systems at each site.
  • To ensure consistent continual improvement scheduling in implemented and follow-up of staff training, records to be kept for each team member.
  • Maintain open communication with clients for all major issues and concerns, ensuring good relations with the customer and implement corrective actions to resolve issues.
  • To ensure that the right amount of products and the correct equipment are used and applied as according to our contracts.
  • Ensure QHSE practices are being implemented with whole camp with daily tool box training and weekly staff meetings, to include HACCP and as well as safe hygiene protocol regulations are strictly followed.
  • Regular audit HSE practices at each of the sites working areas, to include offices, kitchens, dining rooms, accommodations, laundry, site grounds, etc….
  • Ensure all staff maintains high personal hygiene and the uniform standard set by the company, good health check for each staff, make the personal data folder in camp office.
  • Ensure consistent scheduling of the daily operations.
  • Implement emergency Stock level as per contract requirement,
  • Cooperate with client; make the EHS audit and monthly health check. 
HR/ADM/FIN Operations:
 
  • Ensures daily cost targets set by management are achieved.
  • Assist HR management and advise field staff recruitment, staff interview, staff monthly appraisal.
  • Conducts regular daily and weekly documented meetings with departmental teams.
  • To coordinate any issues regarding to camp management between client & Aden Site/Project Manager
  • Implement Rosters, staff attendance systems at all sites
Key Skills and Competencies: 
  • Fluent in English (written and spoken), Chinese advantageous (not required)
  • Strong organization, leadership, people management and team building skills
  • Excellent customer service skills with a strong customer focus
  • Calm under pressure with a mature outlook
  • A Team Player with a “firm-but-fair” approach to all situations
  • An excellent communicator, able to work with all levels of the organization
  • Self-motivated with strong initiative
  • High Level know-how in Microsoft Office programs (Word, Excel, PowerPoint)
  • Experience with integrated Quality Management Systems (QMS)
  • Strong verbal and written communication skills
  • Analytical thinker with numeracy skills
  • Experience with quality assurance and control
  • Ability to accurately complete documentation and paperwork effectively and efficiently
  • Ability to implement and maintain a paper-trail and filing system for internal auditing purposes
  • Ability to understand and be familiar with general work flow processes, procedures and systems
  • Ability to understand and follow verbal and written instructions at a high professional standard
  • Able to deal with emergency situations in accordance with Company and Client policies and procedures
  • Models high standards of performance and behavior
  • Able to develop team commitment and co-operation, encouraging and promoting team performance
  • “Leads by example” with excellent leadership qualities, influential and a proficient decision maker

Education & Experience Requirements:

  • 10 years’ experience in the hospitality industry
  • Previous experience in running large Camp Facilities is advantageous
  • Someone willing to challenge the status quo and take an innovative approach

If you are interested in this position, please submit your CV/resume to recruitment@adenservices.com with Camp Manager in the subject line, we will treat your application with confidentiality.