Catering Manager

OPERATIONS
Remote Site
 
Key Responsibilities:
 
  • Accountable manage Catering operations according to the signed Contract, SOW and company standards, making no amendments without the approval of the ADEN Senior Management.
  • Lead, manage and coach/train food services teams including, chefs, bakers, pastries cooks, kitchen helpers, dishwashers, canteen staff and other related personnel.
  • Coordinates and directs day-to-day catering operations of designated sites ensuring production of the highest quality product possible.
  • Optimize labor at each site based on SOW and budget requirements.
  • Implement and manage standardized controls at each site to include but not limited;
    •     Standardized recipes,
    •  2 – 4 week menu system,
    •  3-6 month material consumption forecasts,
    •  Effective time management rosters,
    •  B52 material control
    •  Internal and external monthly reporting
  • Optimize product usage at each site, standardizing material lists and implementing procurement system in order to maintain a regular supply tendering system and obtain highest quality at lowest price based on scope of work at each site.
  • Provide innovative ideas to enhance the customer dining experiences.
  • Menu and theme options must be updated weekly and changed in accordance with customer expectations.
  • Ensure ADEN management presence during all service and production periods and implement schedule of daily visits to all outlets.
  • Manage and maintain set operational budgets in accordance with the RSM contract and SOW.
 
QHSE Management:
 
  • Implement corporate Total Quality Management SOPs and systems and strive for operational excellence.
  • To ensure the operations of each site are operating accordance to QHSE policies and standards of the company.
  • To ensure consistent continual improvement scheduling in implemented and follow-up of staff training, records re to be kept for each team member.
  • Ensure all major issues and concerns, are resolved quickly with positive implement corrective actions.
  • Maintain positive relationship with the customers and client representatives.
  • Must ensure regular quality checks and audits are performed, while standardizing the job descriptions for each of the different function areas, for example: site managers, chefs, service staff, dishwashers, kitchen cleaners, etc…
  • To ensure that the correct amount of products and the proper equipment are used and applied as according to standard industry practice.
  • Implement HSE practices to include HACCP and safe hygiene protocol regulations and working plans.
  • Must regularly audit HSE practices at each working area, to include offices, kitchens, dining rooms, accommodations, laundry, workshop areas, site grounds, etc.
  • Ensure Site managers maintain high personal hygiene and the uniform standard set by the company, good health check for each staff, make the personal data folder in camp office.
  • To ensure consistent scheduling and follow-up of HR, FIN, ADM daily operation. Ensure that QHSE practices are being implemented within the whole camp with daily tool box training and weekly staff meetings.
  • Implement emergency planning and organize the backup groups with clients.
  • Cooperate with client; make the Hygiene audit and monthly health check.
 
HR/ADM/FIN Operations:
 
  • Manage effective communication with clients, staff and ADEN senior management.
  • To support HR/ADM/FIN operational functions in accordance to the signed Camp Management Contract with client, making no amendments without the approval of the ADEN Senior Management.
  • Manage day-to-day catering operation cost control.
  • Assist HR management and advise field staff recruitment.
  • Support the Project Director in the administration of daily issues, including vehicle management, goods purchase, storage management.
  • Supervise and approve all warehouse orders, based on consumption forecasts, and accounting reports.
  • Conducts and ensures regular documented meetings with team (Monthly)
  • To communicate any issues from catering operations to management and the client.
  • Implement train programs for the new staff in order to make them operational ready as soon as possible (set up training policies)
  • Implement Rosters, staff attendance systems at all sites
  • Manage operational software and produce financial records as per contract and company standards.
  • Conducts regular communication meetings with the clients.
 
Key Skills and Competencies:  
 
  • Fluent English (required), Chinese considered advantageous (not required)
  • Training skills/qualification preferred
  • Strong organization, leadership, people management and team building skills
  • Experienced in Microsoft Office programs (Excel, Word, PowerPoint, Outlook)
  • Good verbal and numerate skill
  • Attention to detail and an eye for high standards
  • Ability to understand and be familiar with Catering/HACCP flow processes.
     
Education & Experience Requirements:  
 
  • Hospitality degree/diploma/certificate/qualification
  • 5 years of experience in hospitality/catering (at least 2 in a management position)
  • Food Safety certificate or equivalent

If you are interested in this position, please submit your resume to recruitment@adenservices.com with Catering Manager in the subject line. We will treat your application with confidentiality.