Technical Content Writer

Shanghai – China

Project Overview:

Akila Care is a fully integrated turn-key hospital that can be built and operational in 150 days to manage the current crisis and remain in operation for many years.


  • The successful applicant will be responsible to support in creating or developing technical documents as SLA catalogs (service line agreement) in 3 level of detailing – Service Elements, Activities per Elements and Output Specification per Activities;
  • Will also be responsible to support in creating or developing KPI manuals detailing – SLA structure approach, KPI structure approach, Operational Work Order Environment requirements;
  • Will also be responsible to support in creating or developing KPI matrix and performance monitoring scorecard system for each service streams deliverables.
  • Will also gather collective details to explain complex information in a clear and concise manner and working with technical, experts, and business analyst staff to ensure accuracy of descriptions.
  • Must guarantee work in accordance with Aden Services Standard with methods of Professionalization, Standardization, Procedure and humanization.

Key Duties and Responsibilities:  

  • Plan, develop, organize, write and edit service line agreements and key performance indicator content following a defined standard template and reference documents
  • Research, develop and document technical design specifications and test scripts
  • Produce electronic documentation in addition to hard copy manuals
  • Maintain a comprehensive library of technical terminology and documentation
  • Analyze documents to maintain continuity of style of content
  • Manage updates and revisions to technical literature

 Key skills and competencies:

  • Understanding grammar rules and how to construct clear sentences
  • Being mindful of things like flow, readability, and sentence variety
  • Computer literacy, as content writers use computers to create projects and to communicate with their team
  • An understanding of the whole project concept, landing site, and services under IFM
  • An understanding of search engine optimization best practices
  • The ability to cooperate with other writers and editors to complete projects
  • The ability to give feedback on writing projects
  • Leadership by example promoting corporate values,
  • Driving positive morale as a member of the team,
  • Ensure all work is coordinated and executed in line with Aden team
  • Self – motivated, results orientated, and performance-driven,
  • Values the importance of working with integrity and utilizes best ethical business practices,
  • Winning and Cooperative Attitude,
  • Dress professionally to Aden Services policy.
  • Cooperative to all levels of the Aden organization
  • Knowledge of all corporate policies and procedures, regulations and lines of authority, in everyday business practices.

If you are interested in this position, please submit your resume to with Technical Writer – Akila Care in the subject line. We will treat your application with confidentiality.