Recently, Aden Services successfully signed a contract with global luxury automotive manufacturer Jaguar Land Rover (JLR) to provide Integrated Facility Management (IFM) services for its offices across China. Effective July 1, 2026, the Aden project team has officially assumed management of six JLR office locations spanning Shanghai, Beijing, and Guangzhou. Covering a total area of 18,000 square meters, this marks the launch of a comprehensive, integrated service operation.
Cross-regional synergy: delivering integrated and efficient operations
As a leading global premium automotive company, JLR demands exceptional coordination across its multi-site facilities. Addressing the complex operational layout across Beijing, Shanghai, and Guangzhou, Aden leverages its extensive national network and mature group-level management model to provide a unified service architecture with a single point of contact and consistent quality standards.
Currently, Aden’s on-site teams are fully deployed. Strictly adhering to standardized workflows to ensure the highly efficient operation of JLR’s primary offices in China, our comprehensive scope of services includes:
- Engineering and facility maintenance
- High-standard cleaning services
- Landscaping and pest control
- Drinking water management and comprehensive support
Digital empowerment: solving operational pain points with Akila
To meet JLR’s demand for digitized work order management and real-time data visualization, Aden is deploying the Akila digital platform across all sites. This strategic implementation resolves traditional IFM challenges, such as information silos and delayed maintenance response times.
Powered by Akila, the project features a smart work order system that enables rapid online task routing and real-time progress tracking. Furthermore, the system automatically generates transparent operational data and KPI reports, allowing the client to access, review, and audit metrics at any time—truly achieving data-driven, comprehensive asset management.
Robust team structure: driving long-term quality through proactive service
To guarantee enduring service excellence across multiple sites, Aden has established a professional on-site management structure defined by clear responsibilities and a stable workforce, ensuring service continuity and reliability from an organizational level.
Prior to deployment, all full-time on-site employees completed rigorous, standardized onboarding training. Moving forward, Aden will utilize a transparent performance management system and daily incentive mechanisms to continuously elevate the team’s execution capabilities and proactive service mindset.
“As a benchmark in the luxury automotive industry, Jaguar Land Rover has exceptionally high standards for the quality and operational efficiency of its workspaces. This partnership is not only a testament to Aden’s service capabilities but also marks another significant milestone for us in the premium automotive sector. Aden is fully committed to helping JLR build a future-ready, highly efficient workspace, co-creating long-term strategic value.”
— Sun Tong, President of Performance & Business Growth Management, Aden